https://community.ee.co.uk/t5/Archived-Posts/Sim-not-activated/m-p/1094902#M285634 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2258434">@Janagecmane</a>.</P> <P>&nbsp;</P> <P>Have you tried restarting the tablet with the new SIM card in?</P> <P>&nbsp;</P> <P>Are you able to get in touch with our <A href="https://ee.co.uk/contact-ee" target="_blank">Customer Care team</A> either by phone call or by live chat so they can check your account to see which SIM is active?</P> <P>&nbsp;</P> <P>Jon</P> Fri, 29 Oct 2021 07:19:42 GMT Jon_K 2021-10-29T07:19:42Z https://community.ee.co.uk/t5/Archived-Posts/Sim-not-activated/m-p/1094786#M285633 <P>Hello,</P><P>&nbsp;</P><P>I recently got an upgrade and got sent a new sim for my tablet. I was instructed to swap them and activate the new sim online, which I did. 40hours later and no signal still, plus the old sim doesn't work either. Please advise, as I cannot call or receive texts from either of the devices, I also have no way of getting into the store anytime soon!</P><P>&nbsp;</P><P>Thanks,</P> Thu, 28 Oct 2021 19:08:30 GMT https://community.ee.co.uk/t5/Archived-Posts/Sim-not-activated/m-p/1094786#M285633 Janagecmane 2021-10-28T19:08:30Z https://community.ee.co.uk/t5/Archived-Posts/Sim-not-activated/m-p/1094902#M285634 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2258434">@Janagecmane</a>.</P> <P>&nbsp;</P> <P>Have you tried restarting the tablet with the new SIM card in?</P> <P>&nbsp;</P> <P>Are you able to get in touch with our <A href="https://ee.co.uk/contact-ee" target="_blank">Customer Care team</A> either by phone call or by live chat so they can check your account to see which SIM is active?</P> <P>&nbsp;</P> <P>Jon</P> Fri, 29 Oct 2021 07:19:42 GMT https://community.ee.co.uk/t5/Archived-Posts/Sim-not-activated/m-p/1094902#M285634 Jon_K 2021-10-29T07:19:42Z