https://community.ee.co.uk/t5/Archived-Posts/E-Sim-why-so-difficult/m-p/1093797#M285613 <P>I had to send my iPhone 13 back to Apple as it had a fault. I removed the e-sim from mobile data.&nbsp;<BR /><BR /></P><P>Got my replacement phone today and went to add the sim. Downloaded all fine, but it needs activating. However they will send me a text message. Yet I can’t receive a text message as I need to activate the sim!</P><P>&nbsp;</P><P>Why does it have to be so difficult. Surely you can send the activation code to my email as a backup?</P> Tue, 26 Oct 2021 16:40:35 GMT Risc0n 2021-10-26T16:40:35Z https://community.ee.co.uk/t5/Archived-Posts/E-Sim-why-so-difficult/m-p/1093797#M285613 <P>I had to send my iPhone 13 back to Apple as it had a fault. I removed the e-sim from mobile data.&nbsp;<BR /><BR /></P><P>Got my replacement phone today and went to add the sim. Downloaded all fine, but it needs activating. However they will send me a text message. Yet I can’t receive a text message as I need to activate the sim!</P><P>&nbsp;</P><P>Why does it have to be so difficult. Surely you can send the activation code to my email as a backup?</P> Tue, 26 Oct 2021 16:40:35 GMT https://community.ee.co.uk/t5/Archived-Posts/E-Sim-why-so-difficult/m-p/1093797#M285613 Risc0n 2021-10-26T16:40:35Z https://community.ee.co.uk/t5/Archived-Posts/E-Sim-why-so-difficult/m-p/1093836#M285614 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2257394">@Risc0n</a>&nbsp; &nbsp;That’s the esim for you. &nbsp; &nbsp;You need a replacement SIM card to receive the message. &nbsp;you’ll need to call customer services to request this. &nbsp; &nbsp;&nbsp;</P> Tue, 26 Oct 2021 19:19:46 GMT https://community.ee.co.uk/t5/Archived-Posts/E-Sim-why-so-difficult/m-p/1093836#M285614 Chris_B 2021-10-26T19:19:46Z