topic Re: Re: Keeping my number in Archived Posts

Re: Keeping my number

FMalik — Tue, 26 Oct 2021 07:51:14 GMT

Hello,

I have same problem. It is very hard to transfer number. I feel EE is a bad choice?

I will try once more if not than I will stay with vodafone. Vodafone did quick and easy.

Re: Re: Keeping my number

James_B — Tue, 26 Oct 2021 07:44:41 GMT

Hi @FMalik,

Welcome to the EE Community. 🙂

What issues are you experiencing when trying to transfer your number?

James

Re: Re: Keeping my number

FMalik — Tue, 26 Oct 2021 07:52:44 GMT

Hello @James_B

Yes I am trying from yesterday and showing error.

Can you help me on this matter?

Thanks

Re: Re: Keeping my number

James_B — Tue, 26 Oct 2021 08:06:19 GMT

Hi @FMalik,

Which error message do you see?

James

Re: Re: Keeping my number

FMalik — Tue, 26 Oct 2021 08:17:44 GMT

@James_B

Please find below...

''Please make sure you enter the right phone number. It must be a UK phone number and start with 07.''

Thanks

Re: Re: Keeping my number

James_B — Tue, 26 Oct 2021 08:35:01 GMT

Hi @FMalik,

When did you activate your new EE number?

James

Re: Re: Keeping my number

FMalik — Tue, 26 Oct 2021 08:46:35 GMT

@James_B

Almost 3 days ago.

Re: Re: Keeping my number

James_B — Tue, 26 Oct 2021 08:50:15 GMT

Hi @FMalik,

Please get in touch with Customer Care so a member of the team can make sure your account has been successfully activated. They'll also be able to arrange your number transfer for you.

Thanks

James