topic Re: Replacement sim card in Archived Posts

Replacement sim card

Blueste — Mon, 09 Aug 2021 11:14:12 GMT

Hi,ordered replacement sim card

Then had email to phone 150 to verify.

Rang 150 from mobile phone got message saying not connected.

How do i verify for new sim?

Re: Replacement sim card

bristolian — Mon, 09 Aug 2021 11:23:36 GMT

Hello @Blueste

Welcome to the EE community

Can you explain what the reason for the new SIM was? Was this a replacement due to having a new phone with a different size SIM tray? Or was your old phone lost or stolen?

If necessary, you can contact EE C/S on 0800 0798586 from any working phone.

Re: Replacement sim card

Starter — Mon, 25 Oct 2021 11:10:42 GMT

Hi I need a new sim for this num contract sim ************ has its no longer working thanks

[mod edit: please don't post personal details on the forum]

Re: Replacement sim card

Leanne_T — Mon, 25 Oct 2021 11:27:23 GMT

Hi @Starter

Thanks for coming to the community.

If you get in touch with our Mobile Care team on 0800 079 8586 they will be happy to help 🙂

Thanks.

Leanne.