PAYG SIM register address

bytfung — Sat, 16 Oct 2021 14:57:29 GMT

Hello,

I have been using EE PAYG SIM bought from Tesco in past few years.

I have not registered any mailing address with EE. Both the EE app and My EE page provide no option for me to register my mailing address.

Just wonder if I could get a replacement in case I lost this SIM (as I have no registered address), the phone number is important to me.

Actually I lost another EE PAYG SIM before and the staff at EE retail shop told me that that could not replace my SIM as I have no registered address.

Thanks.

Re: PAYG SIM register address

Jon_K — Sun, 17 Oct 2021 07:20:05 GMT

Hi @bytfung.

Welcome to the community.

If you can get in touch with our Customer Care team they will be able to set up a My EE Account for you and register your account on the system.

You will be able to keep the number if anything happens to the SIM.

Jon

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PAYG SIM register address

Re: PAYG SIM register address