topic Re: PAC to 65075 in Archived Posts

PAC to 65075

Pr0gramm3d — Wed, 13 Oct 2021 14:57:17 GMT

Hi-

Unfortunately this is not the solution because I keep getting an error "Failed to Send" when I text PAC to 65075 and I am a pay monthly customer with contract ending on 18 Oct and I've no payment outstanding!

Could you please advise?

I really "DON'T want to speak with customer services.

Thanks in advance.

Re: PAC to 65075

bristolian — Wed, 13 Oct 2021 14:56:55 GMT

Hi @Pr0gramm3d

Can you send text messages to other numbers?

Re: PAC to 65075

Northerner — Wed, 13 Oct 2021 14:56:40 GMT

Hi @Pr0gramm3d

If the text doesn't work then you will need to call EE CS on 150. There is no other way.

Thanks

Re: PAC to 65075

Jon_K — Mon, 11 Oct 2021 07:09:52 GMT

Hi @Pr0gramm3d.

Are you able to send texts to other numbers?

Are you texting the word PAC in full capital letters?

Jon

Re: PAC to 65075

Pr0gramm3d — Wed, 13 Oct 2021 13:10:10 GMT

Hi Jon-

Thanks for the reply.

Yes I can send texts to other numbers.

And have tried both PAC and pac!

The whole point of having 65075 is to avoid speaking to JOKERS at the customer service!

Thanks