topic Re: Fixed add ons in Archived Posts

Fixed add ons

Chazzakelly — Sat, 09 Oct 2021 19:47:16 GMT

Hi,

I have several fixed add ons. Data boost (removable add on), data boost, data x 2, £ loyalty discount and £ loyalty and BT offer.

I would like to know if I upgrade to a 5G smart contract online if all my add ons will remain? Or do I need to call the phone line.

thank you

XRaySpeX — Sat, 09 Oct 2021 19:53:51 GMT

Are you on PAYG?

Chazzakelly — Sat, 09 Oct 2021 20:33:16 GMT

No I am on monthly sim only contract

Leanne_T — Sun, 10 Oct 2021 07:17:20 GMT

Thanks for coming to the community.

If you give us a call on 150, the team will check if the SIM Only contract is compatible with the add-ons for you.

Leanne.