topic Activate New Sim Card without old Sim Card in Archived Posts

Activate New Sim Card without old Sim Card

Kubas74 — Tue, 05 Oct 2021 10:07:43 GMT

How to activate a new sim card without an old sim card? Thanks

Re: Activate New Sim Card without old Sim Card

Chris_B — Tue, 05 Oct 2021 10:46:16 GMT

@Kubas74 Did you request a replacement SIM card ?

Re: Activate New Sim Card without old Sim Card

Kubas74 — Wed, 06 Oct 2021 09:40:33 GMT

Yes i asked for a new card due to loss of old sim card. The new Sim card has arrived, but when activated, the system sends a one-time Pin to the old sim ...

Re: Activate New Sim Card without old Sim Card

Leanne_T — Wed, 06 Oct 2021 11:15:21 GMT

Hi @Kubas74

Thanks for coming to the community.

If you get in touch with our Mobile Care team they can help you get the SIM card activated.

Thanks 🙂

Leanne.