topic Havent used sim in 2 months, how to know if still valid? in Archived Posts

Havent used sim in 2 months, how to know if still valid?

fineapple — Fri, 01 Oct 2021 10:57:12 GMT

Hi, as the title says. I haven't used my SIM in 2 months.

I want to start using it again, how do I know it is still valid before I top up and add a package?

Thank you

Re: Havent used sim in 2 months, how to know if still valid?

bristolian — Fri, 01 Oct 2021 11:02:38 GMT

Hi @fineapple

Welcome to the EE community

Assuming this is a PAYG SIM, the easiest way is to put your SIM into a phone and make a test call or send a text message.

Re: Havent used sim in 2 months, how to know if still valid?

XRaySpeX — Fri, 01 Oct 2021 11:09:07 GMT

When did you last use it for a chargeable action? EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely.

You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.