topic Upgraded my phone and now I have two sim cards and essentially two phones? in Archived Posts https://community.ee.co.uk/t5/Archived-Posts/Upgraded-my-phone-and-now-I-have-two-sim-cards-and-essentially/m-p/1083172#M285270 <P>Okay so I upgraded family members phone (pay monthly SIM) and got their new phone sorted out - but their old one is still working fine? We got another sim card with their new phone as the plan was slightly different.</P><P>&nbsp;</P><P>Basically do I need to deactivate their old phone and sim? As they didn't come up on my bill ? Basically I'm not paying for the new phone if they're still going to use the old one( that's completely busted btw)</P> Mon, 27 Sep 2021 07:08:18 GMT AmazonGeneral22 2021-09-27T07:08:18Z Upgraded my phone and now I have two sim cards and essentially two phones? https://community.ee.co.uk/t5/Archived-Posts/Upgraded-my-phone-and-now-I-have-two-sim-cards-and-essentially/m-p/1083172#M285270 <P>Okay so I upgraded family members phone (pay monthly SIM) and got their new phone sorted out - but their old one is still working fine? We got another sim card with their new phone as the plan was slightly different.</P><P>&nbsp;</P><P>Basically do I need to deactivate their old phone and sim? As they didn't come up on my bill ? Basically I'm not paying for the new phone if they're still going to use the old one( that's completely busted btw)</P> Mon, 27 Sep 2021 07:08:18 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgraded-my-phone-and-now-I-have-two-sim-cards-and-essentially/m-p/1083172#M285270 AmazonGeneral22 2021-09-27T07:08:18Z Re: Upgraded my phone and now I have two sim cards and essentially two phones? https://community.ee.co.uk/t5/Archived-Posts/Upgraded-my-phone-and-now-I-have-two-sim-cards-and-essentially/m-p/1083180#M285271 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1634641">@AmazonGeneral22</a>&nbsp; When you look on your EE account how many phones lines do you have and how many should you have ? &nbsp; You sometimes get a new SIM card as the old one might not fit the new device.&nbsp;</P> Mon, 27 Sep 2021 07:16:45 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgraded-my-phone-and-now-I-have-two-sim-cards-and-essentially/m-p/1083180#M285271 Chris_B 2021-09-27T07:16:45Z Re: Upgraded my phone and now I have two sim cards and essentially two phones? https://community.ee.co.uk/t5/Archived-Posts/Upgraded-my-phone-and-now-I-have-two-sim-cards-and-essentially/m-p/1083186#M285272 <P>I have four lines on my account which is the amount I should have. There's literally two phones for the same phone number for my family member. I'm just needing to know how I deactivate the old busted phone and sim so they start using the new one.&nbsp;&nbsp;</P> Mon, 27 Sep 2021 07:20:07 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgraded-my-phone-and-now-I-have-two-sim-cards-and-essentially/m-p/1083186#M285272 AmazonGeneral22 2021-09-27T07:20:07Z Re: Upgraded my phone and now I have two sim cards and essentially two phones? https://community.ee.co.uk/t5/Archived-Posts/Upgraded-my-phone-and-now-I-have-two-sim-cards-and-essentially/m-p/1083188#M285273 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1634641">@AmazonGeneral22</a>&nbsp; &nbsp;Just put the old sim in if it fits. &nbsp; &nbsp;That’s it&nbsp;</P> Mon, 27 Sep 2021 07:22:02 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgraded-my-phone-and-now-I-have-two-sim-cards-and-essentially/m-p/1083188#M285273 Chris_B 2021-09-27T07:22:02Z Re: Upgraded my phone and now I have two sim cards and essentially two phones? https://community.ee.co.uk/t5/Archived-Posts/Upgraded-my-phone-and-now-I-have-two-sim-cards-and-essentially/m-p/1083191#M285274 <P>I can't as I had to get them a new plan for their new phone otherwise I definitely would have done that - will the old SIM (pay monthly as well) just deactivate? As it's not on my account anymore?</P> Mon, 27 Sep 2021 07:25:00 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgraded-my-phone-and-now-I-have-two-sim-cards-and-essentially/m-p/1083191#M285274 AmazonGeneral22 2021-09-27T07:25:00Z Re: Upgraded my phone and now I have two sim cards and essentially two phones? https://community.ee.co.uk/t5/Archived-Posts/Upgraded-my-phone-and-now-I-have-two-sim-cards-and-essentially/m-p/1083193#M285275 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1634641">@AmazonGeneral22</a>&nbsp; &nbsp;The tariff has nothing to do with the SIM card that’s account based. &nbsp; The sim can have any tariff linked to it and you don’t alway need a new sim. &nbsp;</P> <P>&nbsp;</P> <P>&nbsp;If you upgraded you can use the old sim if it fits. &nbsp;&nbsp;</P> Mon, 27 Sep 2021 07:28:05 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgraded-my-phone-and-now-I-have-two-sim-cards-and-essentially/m-p/1083193#M285275 Chris_B 2021-09-27T07:28:05Z Re: Upgraded my phone and now I have two sim cards and essentially two phones? https://community.ee.co.uk/t5/Archived-Posts/Upgraded-my-phone-and-now-I-have-two-sim-cards-and-essentially/m-p/1083195#M285276 <P>Sweet - what do I do with the SIM card I put in the new phone? Send it back to EE ?</P> Mon, 27 Sep 2021 07:31:19 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgraded-my-phone-and-now-I-have-two-sim-cards-and-essentially/m-p/1083195#M285276 AmazonGeneral22 2021-09-27T07:31:19Z Re: Upgraded my phone and now I have two sim cards and essentially two phones? https://community.ee.co.uk/t5/Archived-Posts/Upgraded-my-phone-and-now-I-have-two-sim-cards-and-essentially/m-p/1083200#M285277 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1634641">@AmazonGeneral22</a>&nbsp;</P> <P>&nbsp;</P> <P>you can keep it as a spare or disregard it.</P> Mon, 27 Sep 2021 07:43:23 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgraded-my-phone-and-now-I-have-two-sim-cards-and-essentially/m-p/1083200#M285277 Profile closed 2021-09-27T07:43:23Z