https://community.ee.co.uk/t5/Archived-Posts/New-sim-not-activated/m-p/1078258#M285166 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2135339">@Ali119</a>&nbsp;</P> <P>&nbsp;</P> <P>Welcome to the EE community</P> <P>&nbsp;</P> <P>If you're having problems activating your new SIM online, I'd recommend calling EE C/S.</P> <P><BR />You can do so either on 150 from any EE mobile, or 0800 0798586 from any other phone.</P> Thu, 16 Sep 2021 19:11:56 GMT bristolian 2021-09-16T19:11:56Z https://community.ee.co.uk/t5/Archived-Posts/New-sim-not-activated/m-p/1078235#M285165 <P>My daughter lost her phone, we’ve got a new handset and sim and were advised her number would transfer automatically but the new sim isn’t working. When we request an activation code it’s not working because I think the code is going to her old sim which is still active somewhere….!</P> Thu, 16 Sep 2021 17:28:32 GMT https://community.ee.co.uk/t5/Archived-Posts/New-sim-not-activated/m-p/1078235#M285165 Ali119 2021-09-16T17:28:32Z https://community.ee.co.uk/t5/Archived-Posts/New-sim-not-activated/m-p/1078258#M285166 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2135339">@Ali119</a>&nbsp;</P> <P>&nbsp;</P> <P>Welcome to the EE community</P> <P>&nbsp;</P> <P>If you're having problems activating your new SIM online, I'd recommend calling EE C/S.</P> <P><BR />You can do so either on 150 from any EE mobile, or 0800 0798586 from any other phone.</P> Thu, 16 Sep 2021 19:11:56 GMT https://community.ee.co.uk/t5/Archived-Posts/New-sim-not-activated/m-p/1078258#M285166 bristolian 2021-09-16T19:11:56Z