https://community.ee.co.uk/t5/Archived-Posts/Number-not-switched-over/m-p/1075837#M285023 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2107486">@Des17</a>&nbsp;</P> <P>&nbsp;</P> <P>Welcome to the EE community</P> <P>&nbsp;</P> <P>The usual timescale is that the day after your new phone is activated on its temporary number, the port-in is processed.</P> <P>&nbsp;</P> <P>In your case, there's a few possible reasons for your port not being completed yet - I would recommend calling EE C/S on 150 from your mobile. If necessary, they can check whether the PAC has been submitted and what date your port is scheduled for.</P> Tue, 07 Sep 2021 20:42:22 GMT bristolian 2021-09-07T20:42:22Z https://community.ee.co.uk/t5/Archived-Posts/Number-not-switched-over/m-p/1075831#M285022 <P>Ordered a new phone on Sun gave my pac code with order. Turned it on Mon at 6pm. Waited... waited.... wanted... still waiting! Over 24hrs later and still nothing&nbsp;</P> Tue, 07 Sep 2021 20:22:30 GMT https://community.ee.co.uk/t5/Archived-Posts/Number-not-switched-over/m-p/1075831#M285022 Des17 2021-09-07T20:22:30Z https://community.ee.co.uk/t5/Archived-Posts/Number-not-switched-over/m-p/1075837#M285023 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2107486">@Des17</a>&nbsp;</P> <P>&nbsp;</P> <P>Welcome to the EE community</P> <P>&nbsp;</P> <P>The usual timescale is that the day after your new phone is activated on its temporary number, the port-in is processed.</P> <P>&nbsp;</P> <P>In your case, there's a few possible reasons for your port not being completed yet - I would recommend calling EE C/S on 150 from your mobile. If necessary, they can check whether the PAC has been submitted and what date your port is scheduled for.</P> Tue, 07 Sep 2021 20:42:22 GMT https://community.ee.co.uk/t5/Archived-Posts/Number-not-switched-over/m-p/1075837#M285023 bristolian 2021-09-07T20:42:22Z