topic Re: Ericsson R320s in Archived Posts

Ericsson R320s

Albertine2021 — Sat, 06 Mar 2021 08:33:47 GMT

Need a new SIM card for Ericsson R320s, I like it even though it's ancient. EE can't text me a code therefore. How do I get a new SIM?

Cheers.

Re: Ericsson R320s

Christopher_G — Sat, 06 Mar 2021 10:38:39 GMT

Hi @Albertine2021

Welcome to the community.

Have a chat with our Mobile Care team, they'll organise to send you a SIM card. 🙂

Chris

Re: Ericsson R320s

Albertine2021 — Sat, 06 Mar 2021 11:02:58 GMT

Hello, I am profoundly deaf, reliant on lip reading, I text and email. Can I write to them?

Sent from Mail for Windows 10

Re: Ericsson R320s

Christopher_G — Sat, 06 Mar 2021 11:16:49 GMT

OK thanks, @Albertine2021

Do you have a pay monthly or pay as you go account?

Chris

Re: Ericsson R320s

XRaySpeX — Sat, 06 Mar 2021 17:01:25 GMT

Why do you want a new SIM?

If it's for a new phone, order a replacement SIM online with the same no., plan & if applicable, credit at Order a replacement SIM for £1.50. Otherwise phone CS for one. It will come as a Combi-SIM with all 3 sizes as push-outs.

Re: Ericsson R320s

Albertine2021 — Mon, 08 Mar 2021 10:07:42 GMT

Hello Chris, I am still phoneless, I've a very IT/tech minded friend coming later to have a look (and yes he is in my bubble!). Everyone thinks I should get a proper phone. 😞 I learnt quite a lot from the information you sent, and I thank you very much for your help.

Re: Ericsson R320s

Albertine2021 — Mon, 08 Mar 2021 10:12:38 GMT

Hello, thank you for writing. I am pretty certain it is the SIM that is problem, as the phone is working i.e fully charged but the screen says 'insert card'. I can't phone anyone on my landline, deaf, it's for emergencies, and I only use mobile for texting. Very good of you to advise.

Re: Ericsson R320s

Leanne_T — Mon, 08 Mar 2021 11:28:37 GMT

Hi @Albertine2021

Thanks for coming back to us.

Are you able to try the SIM card in another phone when your friend comes?

This will let you know if it is the phone or SIM that is the problem.

Thanks.

Leanne.

Re: Ericsson R320s

Albertine2021 — Mon, 08 Mar 2021 11:46:33 GMT

Hi Leanne. Thank you. Yes, I did, same make, and nothing happened at all, that phone won't charge, I have never used it before, it was supposed to be my back up (birthday present - complete with QWERTY plug in keyboard, handbook (yes I have looked at that!), and two spare batteries.

Re: Ericsson R320s

Leanne_T — Mon, 08 Mar 2021 11:50:09 GMT

Hi @Albertine2021

Are you able to try a phone that will turn on, so you can see if the same message shows?

Leanne.

Re: Ericsson R320s

Albertine2021 — Mon, 08 Mar 2021 12:21:12 GMT

Hello again, nope, just got the 2, and one that's got the dodgy SIm has served me well, I want to keep him going. I will see what Mr Gadget can do, and be sure I will post the results.

Re: Ericsson R320s

Leanne_T — Mon, 08 Mar 2021 12:30:08 GMT

That would be great @Albertine2021

Speak to you soon 🙂

Leanne.

Re: Ericsson R320s

Albertine2021 — Tue, 09 Mar 2021 12:23:46 GMT

Huge thanks to Chris G, XRaySpex, and Leanne for being there for me over the past few days. Another R320s came today from my helpful friend, later version (has Orange logo). So the whole rigmarole was gone through again. 'Insert card'. Thing is (and I humiliated, ashamed), I was looking at the gold bit of the SIM and it occurred to me it should be the other way round, it is the clever part which stores information, commands etc. So I reversed the SIM, switched on, 'phone locked'. No matter!! I have solved the problem hopefully. Re-inserted SIM into good old Eric - calloo callay. It's no excuse, I have really not been well for a few days. Thank you from the bottom of my heart.

Re: Ericsson R320s

Leanne_T — Tue, 09 Mar 2021 13:12:15 GMT

Hope you feel better soon @Albertine2021

Glad to hear this is now sorted for you 🙂

Come back to the community anytime.

Leanne.

Re: Ericsson R320s

Albertine2021 — Mon, 06 Sep 2021 09:44:30 GMT

Hello! Thought I would relay another episode in the life of Eric, I had my kitchen and entrance floors tiled very recently. The builder suggested I move Eric, so I did, unfortunately the charger cable slipped off the table, it looked interesting to Albertine, house rabbit, so I was left with two pieces, and a long ears looking mightily pleased with herself. eBay came good, new charger next day, a friend found a 2 pin version, and I am collecting another one later today. To fans of the R320s, doesn't look like many chargers left. And while searching, I found an unused Eric, for £450.00.

Re: Ericsson R320s

Christopher_G — Mon, 06 Sep 2021 11:07:07 GMT

Ah it's great to hear from you about Eric, @Albertine2021.

They should make those chargers rabbit-proof. Glad you managed to find a replacement this time. 🙂

Chris