topic Re: New sim card in Archived Posts

New sim card

SL86 — Tue, 31 Aug 2021 14:45:15 GMT

i have a sim only contract with EE and the SIM card must be I wouldn’t like to guess how old (very old)

it’s best Internet coverage is 3G but I’d like to keep my number keep my current sim only contract But upgrade just the actual SIM card.

how do I go about this?

thanks

Re: New sim card

XRaySpeX — Tue, 31 Aug 2021 15:42:20 GMT

If it's for a new phone, order a replacement SIM online with the same no., plan & if applicable, credit at Order a replacement SIM for £1.50. Otherwise phone CS for one. It will come as a Combi-SIM with all 3 sizes as push-outs.

Re: New sim card

bristolian — Tue, 31 Aug 2021 16:07:50 GMT

Hi @SL86

If your existing SIM won't fit whatever new phone you want, then @XRaySpeX has given you the correct answer.

But there's no such thing as a "3G SIM" or a "4G SIM", there's just an EE SIM which is capable of working on all radio technologies. So if you have a working SIM which will fit in a 4G-capable device and is on a 4G-plan, then you should be able to use 4G services.

It's the plan & device you have that restricts which networks you can use, not the physical SIM.

Re: New sim card

XRaySpeX — Tue, 31 Aug 2021 16:15:09 GMT

@bristolian wrote:

But there's no such thing as a "3G SIM" or a "4G SIM", there's just an EE SIM which is capable of working on all radio technologies.

But could you say that was true for v. old EE SIMs, as the OP says he has, or, in the extreme T-M & Orange legacy SIMs?

Re: New sim card

bristolian — Tue, 31 Aug 2021 16:40:45 GMT

Bearing in mind that the "EE" brand was launched to coincide with 4G services, I'd like to think it holds, yes.

Famous last words of course...

Re: New sim card

EssexBoyEE — Tue, 31 Aug 2021 16:56:14 GMT

How old is very old, if you are on an old Orange or T Mobile Contract you won't be able to order any replacement Sims or make Changes to your Contract without upgrading to a now EE Contract but still retain your Number.

Re: New sim card

SL86 — Thu, 02 Sep 2021 08:40:41 GMT

It’s a t mobile sim

very very old actually stated on the sim 3g

Re: New sim card

EssexBoyEE — Thu, 02 Sep 2021 08:56:45 GMT

Your best option is to ring Customer Services on 0800 956 6100, and stress that your a loyal long term Customer on T Mobile and see what SIM Only deals they can offer you if you upgrade to a EE 4/5G Plan.

As said though, you can't make any changes to your T Mob Plan now, so once you leave your T Mob that's it, there is no turning back, same applies if you lose your SIM Card, it won't get replaced.