topic Re: cant get a pac code and cant contact ee in Archived Posts

cant get a pac code and cant contact ee

btbartek — Thu, 26 Aug 2021 12:12:41 GMT

hey im trying to transfer my number but ee wont let me: i tried calling 150 which leads to a message telling me i cant contact or the contact doesnt exist, i tried doing it through the website and it doesnt work, and i texted for the pac code through the given number and im told to call 150.

please can anyone help me out here.

Re: cant get a pac code and cant contact ee

Chris_B — Thu, 26 Aug 2021 13:01:51 GMT

@btbartek You’ve been asked to call 150. No one here can get your pac code for you. You need to do as requested.

Re: cant get a pac code and cant contact ee

btbartek — Thu, 26 Aug 2021 13:07:11 GMT

would be happy to call them, but as i said every time i did i get an automated message telling me that the number isnt available or doesnt exist.

Re: cant get a pac code and cant contact ee

Leanne_T — Thu, 26 Aug 2021 14:34:20 GMT

Hi @btbartek

Thanks for coming to the community.

Is the number still active on the EE network?

You can call 0800 956 6000 and no number should be needed 🙂

Thanks.

Leanne.

Re: cant get a pac code and cant contact ee

btbartek — Thu, 26 Aug 2021 14:38:02 GMT

yes its still active, ill give that number a try

Re: cant get a pac code and cant contact ee

Leanne_T — Thu, 26 Aug 2021 14:55:13 GMT

Let me know how you get on @btbartek

Leanne 🙂

Re: cant get a pac code and cant contact ee

btbartek — Thu, 26 Aug 2021 15:39:58 GMT

thank you very much this number worked and all is sorted.

Re: cant get a pac code and cant contact ee

Leanne_T — Thu, 26 Aug 2021 15:41:17 GMT

Thanks for coming back and letting me know @btbartek 🙂

Have a lovely evening.

Leanne.