Re: Can’t receive incoming calls after old number transferred

Nathan2463 — Mon, 02 Aug 2021 10:59:13 GMT

Hi, transferred my old number to EE and have waited 48hrs to which I can call out but can’t receive incoming calls

I’ve checked my number in settings which it’s my old number and I’ve checked my account and my old number is now linked to my EE account

and advice of what I need to do?

thanks

Re: Re: Can’t receive incoming calls after old number transferred

Christopher_G — Mon, 02 Aug 2021 13:10:02 GMT

Welcome to the community.

Which kind of phone are you using? Could you try restarting it, just to see if this forces some changes through?

Thanks

Chris