topic Re: New Sim Card. in Archived Posts

New Sim Card.

Donnyglasgow — Wed, 28 Jul 2021 16:27:23 GMT

Hello,

My daughter has lost my phone, It was a sim only 2-year contract.

How do I get a new sim card to use ?

I can't get out of the house and I have been told I need to go to an EE shop !

Any help would be grateful.

Thanks

Donnyglasgow.

XRaySpeX — Wed, 28 Jul 2021 16:40:47 GMT

Report it to CS & they will block it & issue you with a replacement SIM.

Jon_K — Wed, 28 Jul 2021 16:54:01 GMT

Welcome to the community.

I'm sorry to hear this has happened.

As @XRaySpeX has mentioned, if you can get in touch with our Customer Care team they will be able to help you further.

Jon