Sim swap not working

KLBell — Fri, 23 Jul 2021 11:12:58 GMT

New phone via upgrade came yesterday along with new sim.

Have activated ‘sim swap’ at 7pm last night so now old one deactivated and new one still not working?!

Have changed network setting too to EE.

Anything else I can do to sort? Thanks

Re: Sim swap not working

James_B — Fri, 23 Jul 2021 13:32:13 GMT

Welcome to the EE Community. 🙂

Please allow up to 24 hours for your new SIM to activate.

Thanks

James