topic Prepaid Sim showing disconnected in Archived Posts

Prepaid Sim showing disconnected

robquads — Wed, 07 Jul 2021 21:28:37 GMT

I'm trying to get my prepaid sim working in my huawei r216R216 Mifi device.

My SIM is on the "B Sim 24m 100GB £32 5G" plan. The device is showing that its getting a signal and I can see my number but its "disconnected" and not connected to the internet but its getting SMS through OK as I can get validation messages

I've added the SIM to my ee account and it all looks fine. Is there something else that needs to be done to active a sim?

Re: Prepaid Sim showing disconnected

XRaySpeX — Wed, 07 Jul 2021 21:41:38 GMT

It's not a PAYG SIM as it's on a contract plan.

Re: Prepaid Sim showing disconnected

robquads — Wed, 07 Jul 2021 21:45:33 GMT

? I said it was a prepaid SIM not PAYG. Its a 6 month contract prepaid up front.

Re: Prepaid Sim showing disconnected

XRaySpeX — Wed, 07 Jul 2021 22:10:14 GMT

OK but it's conventional to use "Prepaid" for PAYG. Yes, you do prepay your regular monthly contract subs but any extras outside your allowances are postpaid.