topic Re: SIM not provisioned in Archived Posts

SIM not provisioned

Profile closed — Thu, 17 Jun 2021 12:01:04 GMT

Hello!

I bought a SIM around a year and a half back but I haven't used it since.

Now when I tried to reuse it, the sim not provisioned message keeps popping up.

Can I not use the same number and would I need to get a new sim number?

Re: SIM not provisioned

Profile closed — Thu, 17 Jun 2021 12:07:10 GMT

I should also mention that I'm not in the country.

I'm in Tbilisi, Georgia.

I don't know if this is the reason.

Re: SIM not provisioned

XRaySpeX — Thu, 17 Jun 2021 12:14:13 GMT

If you haven't used it for over 9 months it has been deactivated & you have lost it & its no. for good.

EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely.

You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.