https://community.ee.co.uk/t5/Archived-Posts/Upgraded-phone-sim/m-p/1054452#M284105 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1871617">@bethanyhurst19</a>&nbsp;you need to call customer services to request a replacement SIM card. &nbsp;You can also request that your old device is blocked.</P> Sat, 29 May 2021 16:57:41 GMT Chris_B 2021-05-29T16:57:41Z https://community.ee.co.uk/t5/Archived-Posts/Upgraded-phone-sim/m-p/1054449#M284104 <P>I upgraded my phone earlier this year but I didn't use the upgraded phone nor the new sim which arrived.</P><P>I had been using my old phone and my old sim. Today I have lost my old phone with my old sim in it but I am unable to activate my replacement sim as I needed a code which was sent to my old phone.</P><P>How do i go about fixing this? I cant order a new sim online either as it needs a text authentication code to confirm the order which i cant provide as I have lost me old phone.</P> Sat, 29 May 2021 14:35:01 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgraded-phone-sim/m-p/1054449#M284104 bethanyhurst19 2021-05-29T14:35:01Z https://community.ee.co.uk/t5/Archived-Posts/Upgraded-phone-sim/m-p/1054452#M284105 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1871617">@bethanyhurst19</a>&nbsp;you need to call customer services to request a replacement SIM card. &nbsp;You can also request that your old device is blocked.</P> Sat, 29 May 2021 16:57:41 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgraded-phone-sim/m-p/1054452#M284105 Chris_B 2021-05-29T16:57:41Z