topic Re: Sim number in Archived Posts

Sim number

JOHN206 — Tue, 18 May 2021 12:44:52 GMT

Whats my phone number? I text number to 150 and tried calling 150. To get my number. Does it matter that I'm in Scotland.

Re: Sim number

Chris_B — Tue, 18 May 2021 12:56:27 GMT

@JOHN206 your number is normally displayed in your phone settings it doesn’t matter that you’re in Scotland as EE cover Scotland also. Does the text send when you texted number to 150 ?

Re: Sim number

JOHN206 — Tue, 18 May 2021 13:01:00 GMT

When I text number to 150. I get failure to send

Re: Sim number

Chris_B — Tue, 18 May 2021 13:06:18 GMT

@JOHN206 do you have a signal showing on the device ? Is this a new SIM card ? Have you just joined EE ? are you on contract or PAYG ? It can take up to 24 hours for a SIM card to activate and you will see the phone number on the packaging that came with this SIM card. Also if your phone isn’t from EE is your phone unlocked to use a different network Sim card than the one it was originally on ?

Re: Sim number

JOHN206 — Tue, 18 May 2021 13:31:00 GMT

Yes I'm getting service and data. I can't get on account balance because I
need a number. The 11 digit number that shows up on my Google it doesn't
recognize. The sim card has a 19 digit number and it only takes 11 digits.

Re: Sim number

bristolian — Tue, 18 May 2021 14:25:45 GMT

@JOHN206 wrote:
When I text number to 150. I get failure to send

For sending texts, check your phone's message centre number in the settings. It should be set to +44 7958 879879

Re: Sim number

mikeliuk — Tue, 18 May 2021 14:36:41 GMT

Did you receive your sim card in a small credit card sized piece of plastic packaging inside a small transparent plastic bag with a barcoded sticker sealing it? I found my number written on the white barcoded sticker.

After using the mobile number to activate the sim card online, the number also became visible within my device.

Re: Sim number

mikeliuk — Tue, 18 May 2021 15:12:23 GMT

If it helps, according to my Netgear M1, the 19 digit number is likely to be the SIM serial number (not typically of much use to consumers).

The mobile telephone number (a.k.a. service number) shows as a twelve digit number beginning 44, but it's just as likely the service number could be displayed as an eleven digit number beginning 07.

It's possible that if your service number does not show in your phone, the SIM may not yet have been activated. On the other hand, my Virgin Mobile service number does not show in my phone but it works absolutely fine. My Three service number in the phone shows with a "+44" prefix.

Edit: once your voice and text service is active, obviously you can just call or text any other mobile to see your service number there.

Re: Sim number

XRaySpeX — Tue, 18 May 2021 18:40:36 GMT

@JOHN206 wrote:
I can't get on account balance because I need a number.

For that just text BA to 150.