topic Re: Can I change my PAYG Number to one I used to have? in Archived Posts

Can I change my PAYG Number to one I used to have?

joker11500 — Tue, 18 May 2021 09:11:29 GMT

I used to have a number for so many years in the UK and whilst i was working in the US it was disconnected and I only found out on my return,

Can I get my old number back?

Re: Can I change my PAYG Number to one I used to have?

James_B — Tue, 18 May 2021 11:01:02 GMT

Hi @joker11500,

Welcome to the EE Community. 🙂

When was your number disconnected?

James

Re: Can I change my PAYG Number to one I used to have?

joker11500 — Tue, 18 May 2021 11:07:30 GMT

It was before covid, when I got back from the US I found out,

I did try and ask and believe it was beginning of 2020

the number was XXXXXXXXXXX if it can be checked

[Please do not post personal details such as your phone number in this public forum. Thanks]

Re: Can I change my PAYG Number to one I used to have?

James_B — Tue, 18 May 2021 11:10:33 GMT

Hi @joker11500,

Sorry, it won't be possible to get the number back at this stage. If a pay as you go account isn't used for 273 days, the number is recycled and lost.

James

Re: Can I change my PAYG Number to one I used to have?

joker11500 — Tue, 18 May 2021 12:11:56 GMT

Cheers I appreciate the help, Thank you