https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/1050873#M283973 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1833582">@Alex195</a>,</P> <P>&nbsp;</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Did you upgrade direct with EE? Does your old SIM still work if you put it in your old phone?</P> <P>&nbsp;</P> <P>James</P> Thu, 13 May 2021 08:33:08 GMT James_B 2021-05-13T08:33:08Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/1050844#M283972 <P>I upgraded to a new iPhone and put the old sim in but it has no signal and I’ve tried taking it out then in and restarting it&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/775821">@EEmember</a>&nbsp;</P> Thu, 13 May 2021 06:31:09 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/1050844#M283972 Alex195 2021-05-13T06:31:09Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/1050873#M283973 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1833582">@Alex195</a>,</P> <P>&nbsp;</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Did you upgrade direct with EE? Does your old SIM still work if you put it in your old phone?</P> <P>&nbsp;</P> <P>James</P> Thu, 13 May 2021 08:33:08 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/1050873#M283973 James_B 2021-05-13T08:33:08Z