New sim, no signal.

Charmayfield97 — Fri, 07 May 2021 16:18:48 GMT

I’ve been sent a new sim due to my old one keep disconnecting... now I have no signal at all so can’t call up for help.

Re: New sim, no signal.

Leanne_T — Fri, 07 May 2021 16:28:37 GMT

Thanks for coming to the community.

Have you registered the replacement SIM card?

If you can receive a PIN code to your old SIM card you can register the SIM here - myaccount.ee.co.uk/app/activate-sim

Thanks,

Leanne.