topic Re: Dual sim new phone in Archived Posts

Dual sim new phone

Shelley246810 — Sat, 10 Apr 2021 12:46:17 GMT

Had iPhone XR with dual sim. Now have iPhone 12 Pro Max. Managed to transfer everything fig the main number. However how do I transfer the dual e- sim?

Re: Dual sim new phone

Shelley246810 — Sat, 10 Apr 2021 12:48:06 GMT

Should I lose all of my passwords etc when I move to a new phone. All apps have transferred by not passwords.

Re: Dual sim new phone

EssexBoyEE — Sat, 10 Apr 2021 13:39:41 GMT

Passwords will not get Transferred you just need to set the Apps again.

Re: Dual sim new phone

Leanne_T — Sat, 10 Apr 2021 13:50:02 GMT

Hi @Shelley246810

Thanks for coming to the community.

If you’ve upgraded your EE device and had an eSIM before, you’ll need to log in to My EE and order a replacement eSIM to download to your new device.

You can find full details in our What is an eSIM? Help page.

Thanks 🙂

Leanne.