topic Re: No Sim Showing in Archived Posts

No Sim Showing

rosewinter4 — Sat, 10 Apr 2021 06:27:24 GMT

Hello. I currently live in China and have an EE U.K. phone number. The number was last used at the beginning of October, when I first arrived in China, but I am continuing to pay the contract monthly for this SIM as I wanted to keep the number. I have just tried to use the SIM for the first time since October and when I put it into my spare iPhone it says No Sim. Please can someone advise me as to why it is not registering that the sim has been inserted? Thank you.

Re: No Sim Showing

Leanne_T — Sat, 10 Apr 2021 07:16:56 GMT

Hi @rosewinter4

Thanks for coming to the community.

Is the iPhone unlocked or an EE phone?

Does the SIM work in any other phone? if you have been able to try this?

Speak soon 🙂

Leanne.

Re: No Sim Showing

Chris_B — Sat, 10 Apr 2021 08:24:46 GMT

@rosewinter4 does that phone work with other Sim cards ? Have you put the EE Sim card in that device the correct way round ? Providing your paying your contract there is no reason why that Sim card will not work in that device unless it is broken or the device has a fault or the sim is the wrong way in the device.

Re: No Sim Showing

XRaySpeX — Sat, 10 Apr 2021 08:49:39 GMT

Is it on contract or PAYG?