topic Re: Number Transfer Not worked Please help in Archived Posts

Number Transfer Not worked Please help

Empac — Fri, 09 Apr 2021 18:54:06 GMT

Hi,

I have taken out a EE contract a few days ago and done a number transfer from 02. Got the text that the transfer was successful but it has not gone through successfully... I can receive, make calls and receive texts.

However, I cannot send texts to anyone. I have called multiple times and done various tests with EE to no avail. The sim was working fine up till the number change.

Re: Number Transfer Not worked Please help

Chris_B — Fri, 09 Apr 2021 19:11:49 GMT

@Empac Have you restarted the device? What device is it ?

Re: Number Transfer Not worked Please help

XRaySpeX — Fri, 09 Apr 2021 19:24:55 GMT

@Empac : For sending texts, check your phone's Messaging app has the Message Centre no. setting for EE as +447958879879.

Re: Number Transfer Not worked Please help

Empac — Fri, 09 Apr 2021 19:52:11 GMT

Yep tried restarted, put the sim in another phone and tried texting....it is S20 FE 5G... EE said it could be the sim that has gone faulty but said there is no guarantee that it can be that which makes me abit worried

Re: Number Transfer Not worked Please help

Empac — Fri, 09 Apr 2021 19:54:07 GMT

The phone is S20 FE 5G - when going onto messages then the three dots and then settings -> there is more settings which has my number under message centre

Re: Number Transfer Not worked Please help

Empac — Fri, 09 Apr 2021 20:02:16 GMT

OMG this actually worked your a life saver!, what does this number relate to though?

Re: Number Transfer Not worked Please help

XRaySpeX — Fri, 09 Apr 2021 20:44:20 GMT

The Message Centre is the no to direct msgs so they can be routed onwards. It's like a Sorting Office.

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.