topic Problem switching PAYG phone Nr to my new contract in Archived Posts https://community.ee.co.uk/t5/Archived-Posts/Problem-switching-PAYG-phone-Nr-to-my-new-contract/m-p/1043239#M283681 <P>Hi all !</P><P>I am on PAYG customer, I've signed a new contract few days ago via online. During the process it asked my if I want to port my old number, filled my existing phone number there and continue with my life. The handset came, with an extra SIM card which is the phone Nr on contract.&nbsp;</P><P>Now I'm stuck with 3 different PAC codes that none of them works (ONE xxx XXX)</P><P>&nbsp;</P><P>Is this normal ?</P> Thu, 08 Apr 2021 18:38:04 GMT mirceadorel 2021-04-08T18:38:04Z Problem switching PAYG phone Nr to my new contract https://community.ee.co.uk/t5/Archived-Posts/Problem-switching-PAYG-phone-Nr-to-my-new-contract/m-p/1043239#M283681 <P>Hi all !</P><P>I am on PAYG customer, I've signed a new contract few days ago via online. During the process it asked my if I want to port my old number, filled my existing phone number there and continue with my life. The handset came, with an extra SIM card which is the phone Nr on contract.&nbsp;</P><P>Now I'm stuck with 3 different PAC codes that none of them works (ONE xxx XXX)</P><P>&nbsp;</P><P>Is this normal ?</P> Thu, 08 Apr 2021 18:38:04 GMT https://community.ee.co.uk/t5/Archived-Posts/Problem-switching-PAYG-phone-Nr-to-my-new-contract/m-p/1043239#M283681 mirceadorel 2021-04-08T18:38:04Z Re: Problem switching PAYG phone Nr to my new contract https://community.ee.co.uk/t5/Archived-Posts/Problem-switching-PAYG-phone-Nr-to-my-new-contract/m-p/1043242#M283682 <P>You can't port your no. using a PAC within the same network. PACs are for porting between providers.</P> <P>&nbsp;</P> <P>You need to call CS &amp; request your EE PAYG no. be moved to your new EE contract.</P> Thu, 08 Apr 2021 18:48:31 GMT https://community.ee.co.uk/t5/Archived-Posts/Problem-switching-PAYG-phone-Nr-to-my-new-contract/m-p/1043242#M283682 XRaySpeX 2021-04-08T18:48:31Z Re: Problem switching PAYG phone Nr to my new contract https://community.ee.co.uk/t5/Archived-Posts/Problem-switching-PAYG-phone-Nr-to-my-new-contract/m-p/1043243#M283683 <P>Thanks alot mate, I thought I can do it myself since they were unable to fulfill the hassle free problem of porting my nr</P> Thu, 08 Apr 2021 18:54:30 GMT https://community.ee.co.uk/t5/Archived-Posts/Problem-switching-PAYG-phone-Nr-to-my-new-contract/m-p/1043243#M283683 mirceadorel 2021-04-08T18:54:30Z Re: Problem switching PAYG phone Nr to my new contract https://community.ee.co.uk/t5/Archived-Posts/Problem-switching-PAYG-phone-Nr-to-my-new-contract/m-p/1043244#M283684 <P>Thanks! You're welcome <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> ! Glad I could be of assistance</P> Thu, 08 Apr 2021 18:57:10 GMT https://community.ee.co.uk/t5/Archived-Posts/Problem-switching-PAYG-phone-Nr-to-my-new-contract/m-p/1043244#M283684 XRaySpeX 2021-04-08T18:57:10Z