topic Re: Free sim 48 hour delivery in Archived Posts

Free sim 48 hour delivery

CJM04 — Wed, 07 Apr 2021 10:43:53 GMT

Hi there,

I ordered a free sim and it said that it would be delivered within 48 hours. I understand that with the pandemic timing of deliveries may be delayed. But is there a way to contact ee to confirm this? Or change my delivery address?

Thank you

Re: Free sim 48 hour delivery

Chris_B — Wed, 07 Apr 2021 11:05:21 GMT

@CJM04 You can not change the address especially if it’s already been sent out. SIM cards are also sent out via Royal Mail so I highly doubt it was a 48hour delivery.

Re: Free sim 48 hour delivery

Leanne_T — Wed, 07 Apr 2021 11:19:20 GMT

Hi @CJM04

Thanks for coming to the community.

SIM orders can take 2-5 working days to arrive, as @Chris_B has advised once the SIM has been ordered we would be unable to change the address.

Hope the SIM arrives soon for you 🙂

Leanne.