topic Re: New Sim Card in Archived Posts

New Sim Card

Macca04 — Fri, 05 Mar 2021 13:50:14 GMT

Hi,

Have just moved home and am unable to get a phone signal with 2 Sky sim cards of mine in phone and tablet and 1 02 sim card in my wife's phone.

Troubling connecting mobile data and also making calls.

Phone works fine elsewhere and not moved to a remote area.

I put details on link below which shows that 02 appears weaker than EE and Vodafone in my area.

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/advice/ofcom-checker.

Sky have tried everything to get a signal but nothing worked and they have said that I can be released from my contract.

No EE do a SIM only deal and could they check the signal before I buy it .?

Thanks

Ian.

Re: New Sim Card

XRaySpeX — Fri, 05 Mar 2021 14:07:02 GMT

You can CHECK EE COVERAGE AND NETWORK STATUS

Re: New Sim Card

bristolian — Fri, 05 Mar 2021 14:16:02 GMT

Hi @Macca04

The only other factor to bear in mind, the Ofcom coverage site you've mentioned, includes "4G 800Mhz extended range" coverage in its predictions for EE.

That coverage is only available to pay-monthly EE customers with a compatible device, most current & recent phones do meet this criteria but no PAYG phone will currently be able to access this service.

The EE coverage map that @XRaySpeX has linked to, does allow for this - and is therefore a better check to use.