topic Re: Cannot sign up in Archived Posts

Cannot sign up

Medicineman25 — Sat, 27 Feb 2021 13:02:43 GMT

Sweet Jesus... what a nightmare!

I can't get a sim-only deal if I login, I can't add my overseas postcode as a previous address even though "overseas address" is selected, I can't contact them directly via phone from my skype number, I can't get the twitter mod to help. How tf do you ppl stay in business if you can't sign up new customers?

Re: Cannot sign up

XRaySpeX — Sat, 27 Feb 2021 13:09:51 GMT

Try calling the Freephone no. in my sig. over Skype. It should be free.

Re: Cannot sign up

Medicineman25 — Sat, 27 Feb 2021 13:15:04 GMT

Tried that... can't get through coz I don't already have an EE number 🤣 the automated system simply hung up

Re: Cannot sign up

James_B — Sat, 27 Feb 2021 13:19:27 GMT

Hi @Medicineman25,

Welcome to the EE Community. 🙂

You can call our sales team on 0800 956 6000.

Hope this helps.

James

Re: Cannot sign up

XRaySpeX — Sat, 27 Feb 2021 13:26:22 GMT

Try calling CS on +44 800 956 6000 (option 2 > option 4) . That won't ask for an EE mobile no.

Re: Cannot sign up

Medicineman25 — Sat, 27 Feb 2021 22:25:02 GMT

Thanks for that. Why aren't these numbers listed on the contact page?

Re: Cannot sign up

XRaySpeX — Sat, 27 Feb 2021 22:30:20 GMT

Whoever compiled never dreamt that there were peeps who were not already EE users.