topic Re: Replacement SIM card no verification in Archived Posts

Replacement SIM card no verification

Jodiet877 — Mon, 08 Feb 2021 18:41:14 GMT

Hi, I have had to order a replacement sim as my phone has been lost. I have no other way of calling you as I live alone and this was my only way of calling. I requested for a new sim a few days ago but I have not received this or had any verification, how can I ensure I get my replacement sim ASAP? I am unable to leave my home as I am shielding.

Re: Replacement SIM card no verification

bristolian — Mon, 08 Feb 2021 19:02:05 GMT

Hi @Jodiet877

Replacement SIMs are usually sent out by standard Royal Mail post.

Re: Replacement SIM card no verification

James_B — Tue, 09 Feb 2021 07:51:40 GMT

Hi @Jodiet877,

Welcome to the EE Community. 🙂

Please allow 2-5 working days for your SIM to arrive.

Thanks

James