https://community.ee.co.uk/t5/Archived-Posts/How-to-cancel-a-data-sim/m-p/1023760#M282980 <P>That’s understood I was trying to use the web chat to get a steer. When you phone In the automated system wants a EE phone number which I do not have for the SIM card and my mobile is not on EE network so hence my post here as I need a way to get past the automated phone system. Thanks S</P> Tue, 02 Feb 2021 11:30:52 GMT SDC15 2021-02-02T11:30:52Z https://community.ee.co.uk/t5/Archived-Posts/How-to-cancel-a-data-sim/m-p/1023755#M282978 <P>Hi, trying to cancel a data only sim (monthly contact out of contract) which I do not have or know it’s phone number. I need the phone number to either undertake a web chat or call customer services. So I’m stuck with no obvious option to cancel this sim. Any advice would be really helpful. Thanks S</P> Tue, 02 Feb 2021 11:24:39 GMT https://community.ee.co.uk/t5/Archived-Posts/How-to-cancel-a-data-sim/m-p/1023755#M282978 SDC15 2021-02-02T11:24:39Z https://community.ee.co.uk/t5/Archived-Posts/How-to-cancel-a-data-sim/m-p/1023756#M282979 <P>If you go to the contact us page you'll get the phone number</P><P>&nbsp;</P><P>You can't cancel via a web chat.</P> Tue, 02 Feb 2021 11:26:04 GMT https://community.ee.co.uk/t5/Archived-Posts/How-to-cancel-a-data-sim/m-p/1023756#M282979 BrendonH 2021-02-02T11:26:04Z https://community.ee.co.uk/t5/Archived-Posts/How-to-cancel-a-data-sim/m-p/1023760#M282980 <P>That’s understood I was trying to use the web chat to get a steer. When you phone In the automated system wants a EE phone number which I do not have for the SIM card and my mobile is not on EE network so hence my post here as I need a way to get past the automated phone system. Thanks S</P> Tue, 02 Feb 2021 11:30:52 GMT https://community.ee.co.uk/t5/Archived-Posts/How-to-cancel-a-data-sim/m-p/1023760#M282980 SDC15 2021-02-02T11:30:52Z https://community.ee.co.uk/t5/Archived-Posts/How-to-cancel-a-data-sim/m-p/1023762#M282981 <P><SPAN>+44 800 079 8586</SPAN></P> Tue, 02 Feb 2021 11:32:58 GMT https://community.ee.co.uk/t5/Archived-Posts/How-to-cancel-a-data-sim/m-p/1023762#M282981 BrendonH 2021-02-02T11:32:58Z https://community.ee.co.uk/t5/Archived-Posts/How-to-cancel-a-data-sim/m-p/1023773#M282982 <P>Thank you Brendon. All sorted on the phone now..S</P><P>&nbsp;</P> Tue, 02 Feb 2021 11:41:17 GMT https://community.ee.co.uk/t5/Archived-Posts/How-to-cancel-a-data-sim/m-p/1023773#M282982 SDC15 2021-02-02T11:41:17Z