https://community.ee.co.uk/t5/Archived-Posts/Upgrade-freebies/m-p/1023697#M282976 <P>Recently upgraded to the s21 range received phone Friday last week just wondered if I need to claim the air buds smart tag and gaming pack separately or will it be all in as a bundle just haven't received any email or msg regards to the other items any help gratefully received thanks in advance</P> Tue, 02 Feb 2021 10:18:22 GMT Teffers2412 2021-02-02T10:18:22Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade-freebies/m-p/1023697#M282976 <P>Recently upgraded to the s21 range received phone Friday last week just wondered if I need to claim the air buds smart tag and gaming pack separately or will it be all in as a bundle just haven't received any email or msg regards to the other items any help gratefully received thanks in advance</P> Tue, 02 Feb 2021 10:18:22 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade-freebies/m-p/1023697#M282976 Teffers2412 2021-02-02T10:18:22Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade-freebies/m-p/1023699#M282977 <P>You need to claim for them using the Samsung Members app.</P><P>&nbsp;</P><P>This is a promotion run by Samsung and not EE so it isn't coming from EE</P> Tue, 02 Feb 2021 10:26:54 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade-freebies/m-p/1023699#M282977 BrendonH 2021-02-02T10:26:54Z