topic Re: EE number switching form submitted but not yet receive confimation email in Archived Posts

EE number switching form submitted but not yet receive confimation email

Henryyeoh — Thu, 28 Jan 2021 09:32:12 GMT

Hi all,

I have submitted switching form to switch from current network(Vodafone) to EE after 5:30pm on 26th but there was no confirmation email sent to me. So, just wondering if I need to do it again or call EE to solve this?

Thanks,

Henry

Re: EE number switching form submitted but not yet receive confimation email

James_B — Thu, 28 Jan 2021 11:37:28 GMT

Hi @Henryyeoh,

Welcome to the EE Community. 🙂

I'm sorry to hear you haven't received confirmation of your number transfer. Please get in touch with Customer Care so we can make sure your request has been processed.

Thanks

James

Re: EE number switching form submitted but not yet receive confimation email

Henryyeoh — Thu, 28 Jan 2021 13:09:01 GMT

Thanks! @James_B .

I gave them a quick call and all sorted.

Henry

Re: EE number switching form submitted but not yet receive confimation email

James_B — Thu, 28 Jan 2021 13:22:33 GMT

No problem @Henryyeoh 🙂

Glad you got it sorted.

James