https://community.ee.co.uk/t5/Archived-Posts/Uprade-via-third-party-retailer-retaining-number/m-p/1021376#M282893 <P>As long as it was an upgrade &amp; not a new contract use the old SIM. A new SIM is sent just in case.</P> Wed, 27 Jan 2021 23:55:04 GMT XRaySpeX 2021-01-27T23:55:04Z https://community.ee.co.uk/t5/Archived-Posts/Uprade-via-third-party-retailer-retaining-number/m-p/1021361#M282892 <P>Hi, I have just upgraded my phone to a new 24-month contract, to stay with EE. I have organised this via a third party retailer - do i need to use the new sim that they send (that has a different phone number printed on it) or the old sim i already have? I definitely want to retain my number, which is why i have paid for an upgrade, but wasn't sure if the new sim would automatically change over? Thanks!</P> Wed, 27 Jan 2021 22:16:53 GMT https://community.ee.co.uk/t5/Archived-Posts/Uprade-via-third-party-retailer-retaining-number/m-p/1021361#M282892 jhcst 2021-01-27T22:16:53Z https://community.ee.co.uk/t5/Archived-Posts/Uprade-via-third-party-retailer-retaining-number/m-p/1021376#M282893 <P>As long as it was an upgrade &amp; not a new contract use the old SIM. A new SIM is sent just in case.</P> Wed, 27 Jan 2021 23:55:04 GMT https://community.ee.co.uk/t5/Archived-Posts/Uprade-via-third-party-retailer-retaining-number/m-p/1021376#M282893 XRaySpeX 2021-01-27T23:55:04Z