topic Re: PAC Transfer not working in Archived Posts

PAC Transfer not working

darkelf720 — Tue, 26 Jan 2021 06:54:09 GMT

Hey Everyone, I am new to this forum.

I have an EE contract myself and was offered a second sim for a bit extra. As it was cheaper and more data than the wife's Tesco Mobile, I went for it.

On Friday last week (possibly after the 530pm deadline), I did the 'Transfer the PAC number' thing.

It's now Tuesday Morning and she is, um, not happy with me. Nothing has transferred over. I have just rung her old phone and it's still ringing with her Tesco Mobile number.

I even went back into the PAC page and used the PAC number again, which came up as invalid.

Anyone give me any advice? I need it sorting today. She is seriously annoyed with me after I told her it would be really easy. Don't worry, I said, EE are a huge company it'll be sorted soon.

Has something gone wrong?

Many thanks for the advice 🙂

Re: PAC Transfer not working

chistery — Tue, 26 Jan 2021 07:24:30 GMT

Hi @darkelf720

If you didn't submit it till after the Fri cut off, then today would be the earliest day it could move anyway.

I would suggest you give EE a call and just confirm it was submitted ok and is going ahead on schedule.

Re: PAC Transfer not working

darkelf720 — Tue, 26 Jan 2021 07:36:32 GMT

Brilliant,

Thanks for the quick reply. I didn't realise if took so long - I thought it was all computer generated lol 🙂

I'll leave it until later and give it a chance - her majesty's gone to work now so no whinging about it until later lol