topic Re: Transferred number from vodafone to EE but text messages not working in Archived Posts

Transferred number from vodafone to EE but text messages not working

Butterworth — Wed, 16 Dec 2020 09:45:01 GMT

Re: Transferred number from vodafone to EE but text messages not working

Chris_B — Wed, 16 Dec 2020 10:35:10 GMT

@Butterworth What device are you using ?

Re: Transferred number from vodafone to EE but text messages not working

Butterworth — Wed, 16 Dec 2020 10:41:10 GMT

Hi I have a Samsung A71. It looks (from reading stuff) as though the old pre-port number is hard coded to the SIM...not sure how this can be changed to the correct, ported number.

Thanks

Re: Transferred number from vodafone to EE but text messages not working

bristolian — Wed, 16 Dec 2020 11:00:24 GMT

Hi @Butterworth

When did you port your number across, which day?

When you say text messages aren't working - are you able to advise how? Are they not sending? Or is the issue something else - you've mentioned the incorrect number being used?

Can you make & receive calls ok?

Re: Transferred number from vodafone to EE but text messages not working

Supriyaphadnis — Mon, 25 Jan 2021 04:37:30 GMT

Transfer no Vodafone but pac cod need

Re: Transferred number from vodafone to EE but text messages not working

Leanne_T — Mon, 25 Jan 2021 11:21:13 GMT

Hi @Supriyaphadnis

Thanks for coming to the community.

Would you like to transfer your number from another network to an EE SIM card?

If you can let me know some further information, I will certainly see what I can do to help 🙂

Leanne.