topic Re: Cancel a SIM - Lost the number in Archived Posts

Cancel a SIM - Lost the number

huwski — Sat, 23 Jan 2021 16:08:28 GMT

I bought a sim from Asda whilst working away - cheap data needed. I no longer have the SIM so how can I cancel the SIM?

I registered with my Email, paid £10 and have just noticed another £10 has been debited from my account - How can I cancel please?

I have (obviously!) logged here with the credentials used.

any help greatly appreciated.

Profile closed — Sat, 23 Jan 2021 16:11:14 GMT

Welcome to the EE Community,

If your a Asda mobile customer you will need to contact them on freephone 0800 079 2732.

Thanks,

David.

huwski — Sat, 23 Jan 2021 16:17:02 GMT

Hi David,

It's an EE card. I just happened to purchase it on a supermarket - So, what you're saying is contact the respective supermarket rather than EE?

Thanks for the prompt reply David.

Profile closed — Sat, 23 Jan 2021 16:18:25 GMT

sorry @huwski if you call freephone 0800 317 720 a EE customer service advisor will be able to help.

huwski — Sat, 23 Jan 2021 16:20:11 GMT

Superstar David - much appreciated.

Profile closed — Sat, 23 Jan 2021 16:21:26 GMT

@huwski your welcome 🙂