topic Re: Will a new SIM card keep my old number? in Archived Posts

Will a new SIM card keep my old number?

Muir75 — Mon, 18 Jan 2021 11:20:11 GMT

A relative has offered me their old phone as an upgrade, however it requires a smaller SIM card than the one my current phone uses, and my current SIM card is solid and does not have the option to 'pop out' a smaller one as I have seen described.

If I order a new SIM card (I am PAYG if that makes a difference) will it automatically still have the same number? And is it possible to do this through the EE website?

Thanks.

Re: Will a new SIM card keep my old number?

Leanne_T — Mon, 18 Jan 2021 13:13:11 GMT

Hi @Muir75

Thanks for coming to the community.

You can order a new size SIM online, you'll need to sign in to My EE and this will have the same number for you 🙂

Thanks.

Leanne.

Re: Will a new SIM card keep my old number?

Muir75 — Tue, 19 Jan 2021 12:43:17 GMT

Thank you for the swift response.

Re: Will a new SIM card keep my old number?

Leanne_T — Tue, 19 Jan 2021 12:48:23 GMT

No problem at all @Muir75

If you need any further help, please let me know.

Leanne 🙂