topic Positive Feedback in Archived Posts

Positive Feedback

Klarabo — Mon, 11 Jan 2021 16:25:55 GMT

I would just like to send some positive Feedback for James from Customer Retention. I was about to leave EE but James persuaded me to stay and redid my contract with a really good deal.

He was lovely and he deserves a pat on the back.

Re: Positive Feedback

James_B — Mon, 11 Jan 2021 18:43:52 GMT

Hi @Klarabo,

Welcome to the EE Community. 🙂

I'm happy to hear you were able to get a great deal when you called to cancel.

Did you receive a feedback text after your call?

Thanks

James

Re: Positive Feedback

Klarabo — Mon, 11 Jan 2021 18:52:32 GMT

No but I think someone tried to call me.

Clare

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Re: Positive Feedback

James_B — Mon, 11 Jan 2021 19:02:35 GMT

Hi @Klarabo,

I've sent you a private message to grab some details so I can pass on your feedback.

Thanks 🙂

James