https://community.ee.co.uk/t5/Archived-Posts/Replacement-SIM-Card-Help/m-p/1014327#M282549 <P>Hello.</P><P>I have recently ordered a new phone, as my old phone no longer functions and will not even turn on, to make matters worse my SIM card has become stuck in the old phone so I have ordered a Replacement SIM card to use.&nbsp;</P><P>I just want to know that if there is anything I need to do when the replacement SIM card arrives. If it has anything to do with calling EE then this is obviously something I can't do.&nbsp;</P><P>My phone arrived a couple of days ago and am looking forward to being able to use it.</P><P>Many Thanks</P><P>Robert.</P> Sun, 10 Jan 2021 17:45:44 GMT RobBallantyne 2021-01-10T17:45:44Z https://community.ee.co.uk/t5/Archived-Posts/Replacement-SIM-Card-Help/m-p/1014327#M282549 <P>Hello.</P><P>I have recently ordered a new phone, as my old phone no longer functions and will not even turn on, to make matters worse my SIM card has become stuck in the old phone so I have ordered a Replacement SIM card to use.&nbsp;</P><P>I just want to know that if there is anything I need to do when the replacement SIM card arrives. If it has anything to do with calling EE then this is obviously something I can't do.&nbsp;</P><P>My phone arrived a couple of days ago and am looking forward to being able to use it.</P><P>Many Thanks</P><P>Robert.</P> Sun, 10 Jan 2021 17:45:44 GMT https://community.ee.co.uk/t5/Archived-Posts/Replacement-SIM-Card-Help/m-p/1014327#M282549 RobBallantyne 2021-01-10T17:45:44Z https://community.ee.co.uk/t5/Archived-Posts/Replacement-SIM-Card-Help/m-p/1014329#M282550 <DIV class="in-article-module__title-cont"> <H2 id="article-mobile-1" class="in-article-module__title--mobile">What do I need to do when I get a new SIM?</H2> <DIV class="in-article-module__title--line">&nbsp;</DIV> </DIV> <DIV class="in-article-module__section"> <DIV class="column_par1 in-article-module-section-parsys parsys"> <DIV class="richtext section"> <DIV class=" &nbsp; "> <DIV class="theme-standard theme- "> <DIV class="richtext-content "> <P>Here’s what to do when you get sent a new SIM:</P> </DIV> </DIV> </DIV> </DIV> <DIV class="in-article-module parbase section"> <DIV class="in-article-module in-article-module-con in-article-module-grey in-article-module-top-padding"> <DIV class="in-article-module__main"> <DIV class="in-article-module__content"> <OL class="in-article-module__number-variant in-article-module__text-icon"> <LI> <DIV class="in-article-module__number"><STRONG>pop the SIM into your device</STRONG></DIV> </LI> <LI> <DIV class="in-article-module__number"><A href="https://myaccount.ee.co.uk/activate-sim" data-di-id="di-id-90c9489c-17822513" target="_blank"><STRONG>activate your new SIM</STRONG></A></DIV> <P>you only need to do this if you’ve upgraded and been sent a new SIM, or ordered a new one because your old one no longer fitted your device</P> </LI> <LI> <DIV class="in-article-module__number"><STRONG>wait for a signal and the EE symbol to appear on your screen</STRONG></DIV> <P>this can take up to 24 hours but is usually much quicker</P> </LI> </OL> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> Sun, 10 Jan 2021 17:51:58 GMT https://community.ee.co.uk/t5/Archived-Posts/Replacement-SIM-Card-Help/m-p/1014329#M282550 XRaySpeX 2021-01-10T17:51:58Z https://community.ee.co.uk/t5/Archived-Posts/Replacement-SIM-Card-Help/m-p/1014331#M282551 <P>Thanks for the reply and the advice.&nbsp;<span class="lia-unicode-emoji" title=":hugging_face:">🤗</span></P> Sun, 10 Jan 2021 17:49:40 GMT https://community.ee.co.uk/t5/Archived-Posts/Replacement-SIM-Card-Help/m-p/1014331#M282551 RobBallantyne 2021-01-10T17:49:40Z https://community.ee.co.uk/t5/Archived-Posts/Replacement-SIM-Card-Help/m-p/1014547#M282552 <P>Thanks! You're welcome <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> ! Glad I could be of assistance</P> Mon, 11 Jan 2021 11:03:36 GMT https://community.ee.co.uk/t5/Archived-Posts/Replacement-SIM-Card-Help/m-p/1014547#M282552 XRaySpeX 2021-01-11T11:03:36Z