https://community.ee.co.uk/t5/Archived-Posts/EE-esim-replacement-activation-problem/m-p/1012938#M282463 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1482452">@cybermaster69</a>&nbsp; You’re going to have to call customer services and request a replacement Sim as you should not of reset your iPhone 11 before you got your new device so you can receive text messages still.&nbsp;</P> Thu, 07 Jan 2021 13:57:42 GMT Chris_B 2021-01-07T13:57:42Z https://community.ee.co.uk/t5/Archived-Posts/EE-esim-replacement-activation-problem/m-p/1012935#M282462 <P>Good morning, I have bought a new iPhone 12 Pro max and I have just received the replacement esim by post. I resetted the old iPhone 11 Pro max where I was using my EE esim some days ago. I've just scanned the QR code and the new iPhone completed the setup of the EE line as a secondary line. I go to the page to activate the new esim and ask me for a text code that I cannot receive due to the line not activated. Any solution?</P><P>&nbsp;</P><P>Thanks, Andrea&nbsp;</P> Thu, 07 Jan 2021 13:48:24 GMT https://community.ee.co.uk/t5/Archived-Posts/EE-esim-replacement-activation-problem/m-p/1012935#M282462 cybermaster69 2021-01-07T13:48:24Z https://community.ee.co.uk/t5/Archived-Posts/EE-esim-replacement-activation-problem/m-p/1012938#M282463 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1482452">@cybermaster69</a>&nbsp; You’re going to have to call customer services and request a replacement Sim as you should not of reset your iPhone 11 before you got your new device so you can receive text messages still.&nbsp;</P> Thu, 07 Jan 2021 13:57:42 GMT https://community.ee.co.uk/t5/Archived-Posts/EE-esim-replacement-activation-problem/m-p/1012938#M282463 Chris_B 2021-01-07T13:57:42Z