topic Re: Incorrect Sim Sent in Archived Posts

Incorrect Sim Sent

Nuji — Wed, 06 Jan 2021 17:11:22 GMT

Upgraded to new iPhone, delivered today with Sim, but Sim is standard size and new phone needs Micro sim. How can i get this replaced without having to pay £1.50 as EE fault ?

Re: Incorrect Sim Sent

XRaySpeX — Wed, 06 Jan 2021 17:29:09 GMT

The SIM should be a Combi-SIM of all 3 sizes where you press out the size you need.

Re: Incorrect Sim Sent

BrendonH — Wed, 06 Jan 2021 17:32:45 GMT

@Nuji wrote:
Upgraded to new iPhone, delivered today with Sim, but Sim is standard size and new phone needs Micro sim. How can i get this replaced without having to pay £1.50 as EE fault ?

All sims come as a multi sim.

You can pop out the micro sim from the standard one. Then the nano from inside the micro.

Re: Incorrect Sim Sent

Jon_K — Thu, 07 Jan 2021 08:18:32 GMT

Hi @Nuji.

Welcome to the community.

Have you managed to get this sorted by following the advice above?

Jon

Re: Incorrect Sim Sent

Nuji — Thu, 07 Jan 2021 08:21:32 GMT

Thank you, yes i have .. silly me ddnt realise i had to press out the sim again ! LOl
Thanks for all the help.

Re: Incorrect Sim Sent

Jon_K — Thu, 07 Jan 2021 08:24:11 GMT

That's great, @Nuji 🙂

Thanks for letting us know, and enjoy your new phone!

Jon

Re: Incorrect Sim Sent

XRaySpeX — Thu, 07 Jan 2021 12:12:06 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.