topic SIM type change and process in Archived Posts

SIM type change and process

Joeyo — Tue, 29 Dec 2020 17:22:35 GMT

I have a new handset which requires a different size SIM. What process do I need to follow to get a new SIM in new handset and what is maximum cost and gap in service for this? Thanks

Re: SIM type change and process

XRaySpeX — Tue, 29 Dec 2020 17:26:53 GMT

@Joeyo : Order a replacement SIM online at Order a replacement SIM for £1.50 or phone CS for one. It will be posted to you. It will come as a Combi-SIM with all 3 sizes as push-outs.

Re: SIM type change and process

Leanne_T — Wed, 30 Dec 2020 08:27:36 GMT

Hi there @Joeyo

Thanks for coming to the community.

If you follow @XRaySpeX advice and order the replacement SIM card by selecting the reason as a new device, you should not be without service.

Once the replacement arrives by post, you will need to register this at https://myaccount.ee.co.uk/app/activate-sim.

Thanks 🙂

Leanne.