topic Re: Upgraded SIM card in Archived Posts

Upgraded SIM card

Shindles — Sat, 26 Dec 2020 16:23:39 GMT

Just upgraded my SIM card to work with 5G on my new phone but haven't received it. I'm sure my current card will not work 5G. How do I get them to send me a card?

Order number: xxxxxxxxxxxxx

Re: Upgraded SIM card

Chris_B — Sat, 26 Dec 2020 13:39:13 GMT

@Shindles Your current sim will work as it’s an account change.

Re: Upgraded SIM card

Shindles — Sat, 26 Dec 2020 13:39:52 GMT

XrayspeX says buy a new SIM.

Thanks, I've now done this.

Re: Upgraded SIM card

XRaySpeX — Sat, 26 Dec 2020 13:46:18 GMT

@Shindles : Did I? Not to you in your current situation. Where I say that?

Re: Upgraded SIM card

Chris_B — Sat, 26 Dec 2020 14:00:16 GMT

@Shindles Did you upgrade or purchase a new sim contract? If you upgrade you might be sent a new sim but you don’t need it as your current sim will work with 5G as it’s an account change to use 5G. Have you tried putting your sim in the new device? Are you in a 5G area ?

What @XRaySpeX has said to someone else was for that person he was replying too. A 4G sim will work for 5G as it’s an account change to use 5G not a SIM card change.

Re: Upgraded SIM card

Shindles — Sat, 26 Dec 2020 16:23:11 GMT

Thanks for the information.

I assumed I needed a new SIM to access 5G, but obviously not.

Thanks for everyone's help.

--

Best wishes

Sheridan
Email: xxxxxxxx@xxxxxxxxxxx

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