topic Re: Activate sim in Archived Posts

Activate sim

RifathRish2427 — Fri, 25 Dec 2020 12:33:21 GMT

Hi I’m struggling to activate my SIM card I call customer service they not answering. They just say try with online. It’s urgent. Thanks

XRaySpeX — Fri, 25 Dec 2020 12:43:29 GMT

Are you on contract or PAYG?

Where are you?

RifathRish2427 — Fri, 25 Dec 2020 12:45:34 GMT

Hi monthly

RifathRish2427 — Fri, 25 Dec 2020 12:46:55 GMT

I’m in contract

RifathRish2427 — Fri, 25 Dec 2020 13:27:46 GMT

Hi I’m struggling to activate my sim. I call customer service they not answer. It’s urgent please. Thanks

Leanne_T — Sat, 26 Dec 2020 10:47:33 GMT

Thanks for coming to the community.

Is the SIM card a replacement and you no longer have the old SIM card?

Or, have you upgraded and you still have your old SIM?

Thanks 🙂

Leanne.