topic Re: Will I receive an eSim barcode in my new sim pack ? in Archived Posts

Will I receive an eSim barcode in my new sim pack ?

AlanN — Thu, 24 Dec 2020 15:41:16 GMT

Hi I ordered today a new pay monthly SIM only. included pac code with order.

Will I receive ability to use eSim in the multipack, or is that a seperate request. it wasn't given as an option during order process

Do I need to use the physical SIM first and convert to eSim later

Thanks

Re: Will I receive an eSim barcode in my new sim pack ?

Chris_B — Thu, 24 Dec 2020 16:26:19 GMT

@AlanN Its a separate request for this. Just put your sim in the device and follow the instructions on the QR pack when you receive it. To request a QR pack it’s call customer services or go to your local store by appointment only.

but read THIS first