topic Re: number?sim doesnt work in Archived Posts

number?sim doesnt work

bluebelle168 — Tue, 22 Dec 2020 19:23:05 GMT

hi my mobile sim has suddenly stopped working and i got a text message saying that i had no allowances? i cannot call to check my Balance and it is frustrating as i am abroad, what should i do? thanks

Re: number?sim doesnt work

bluebelle168 — Tue, 22 Dec 2020 19:33:35 GMT

is there anyway i can reactivate my sim/get my old number back? it is only very recently stopped e beg Dec?

thanks

Re: number?sim doesnt work

XRaySpeX — Tue, 22 Dec 2020 19:44:45 GMT

@bluebelle168 : Are you on contract or PAYG?

Where are you?

Re: number?sim doesnt work

Katie_B — Wed, 23 Dec 2020 08:01:59 GMT

Hello @bluebelle168.

Thanks for coming to the community.

Have you tried logging in to your My EE account?

Speak soon,

Katie.